The central ambition of this survey was to understand why employees in the insurance industry who have access to workplace support for their mental health, do not avail of it when they need it. The survey, and the subsequent interviews with employees, shed new light on real and perceived barriers to support and the report ends with key recommendations for change.
A survey of 24 questions was distributed to employees across the insurance sector in November. A total of 272 respondents aged 18 to 65+ responded to the survey.
Through the survey, 12 respondents were recruited for face-to-face interviews, which were conducted in late December by Tellmi psychologist Dr. Suzi Godson. Interview candidates comprised an equal mix of men and women from a broad spectrum of age ranges and levels of seniority.
Interviews were recorded, transcribed and anonymised and the original audio recordings were subsequently destroyed.
